Commitment to Service

Commitment To Service

We pride ourselves in offering products and services to help meet the wealth accumulation and asset protection needs of our clients.  As part of the FSC Securities Corporation group of advisors, we are a firm that meets FSC Securities Corporation strict compliance standards.

At our firm, we follow and adhere to a very strict code of ethics penned by our own representatives and support staff.  We would like you to feel confident that we follow our “Commitment to Service” to the letter. In short, our objective is to offer you the most confidential and objective guidance available, helping you meet your investment, retirement, or other financial objectives.  

Commitment To Service

Whether you are an existing client or a prospective client, we want you to know that we deeply value the trust and confidence you place in us, and our services.

Set forth below are the standards, which comprise our Commitment to Service.

Commitment To…  Information
We would like to be viewed as your main financial information resource, even if your question is outside the scope of our immediate services.  We will keep you informed through mailings or personal phone calls, of important developments that affect your circumstances.  All clients should know, they can call us with questions at any time, with out concern over fees.

Commitment To…  Independence
We have worked very hard to create practices that allow us to recommend what we feel is in the best interest of our clients, rather than being influenced by some general corporate mandate.

Commitment To…  Client Service

In an environment where businesses are automating their client services, we still believe in the value of “the personal touch”.  Our office personnel are empowered to handle most inquiries in a competent and efficient manner.  Your question or concern will be addressed within one business day, or you will be given a clear timetable as to when you can expect an answer or resolution.

Commitment To…  Fair Fee Pricing 

The charges for the consultation services we provide are based on the education, skills, and experience of the personnel providing those services.  Rest assured, we have a variety of service platforms to accommodate most individual and business situations.  Full disclosure of fees, commissions, and charges will be provided at the beginning of all requests for service.

Commitment To…  Privacy & Confidentiality
In our professions, we often need detailed disclosure of personal and financial information from our clients.  This data is held in the strictest confidence per our confidentiality policies.  Privacy policies are provided to all new clients, and annually there after.

Commitment To…  Satisfaction
We realize that satisfied clients are the foundation of our business success, and the referrals from those satisfied clients are the best source of our business growth.  Therefore, we will do everything we can to exceed your expectations.